Pre-Paid Remote Support!
Available now: Pre-paid blocks of time for remote repairs - $30 for 30 mins (or $25 for Constant Care subscribers). Usage is done in 5 min increments.
Currently, remote repairs are billed at $60/hr with a half-hour minimum which is more cost-efficient than a full on-site service call would be. However, if you take advantage of remote repair and buy a block of time, you can get those little annoyances fixed as they pop up; used as and when required. There are no lock in contracts, and validity on the block of time purchased is 6 months.