I have been a Prompt Care customer for several years now. Any computer issues I have experienced have always been fixed promptly and expertly with a visit to my home at a time convenient to me. I have a Housecalls program installed that allows me to weekly and monthly run programs that keep my computer tuned up and free of viruses with just a click of an icon on my desktop. The program was even customized to do a couple of maintenance tasks specific to my wants. Recently I had an annoying and persistent bug that I could not deal with myself. I called Prompt Care. Imagine my surprise to find out they can now fix issues REMOTELY. They logged on to my computer, after I gave them a password, and had the whole thing fixed in 20 minutes. Amazing! That's the sort of service I recommend to my friends and have no problem recommending to anyone else, as well! FIVE STARS!!

Rob Goslin,